PRODUCT WARRANTY

• The manufacturer warrants Style Limited products in the original manufactured state to be free from structural defects for 10 years for uses in commercial applications; and free from structural defects for 20 years in residential applications.
  
  
• Style Limited products will replace defective product only. This warranty excludes all other costs associated with the installation of the product.

• Style Limited warrants to the original purchaser and the first purchaser of a new product, its surface finish wear layer of aluminium oxide will not peel or separate from the flooring plank for 5 years in commercial use; 10 Years residential use from the date of purchase.
  
  
• This warranty covers normal residential traffic, provided that all preventative maintenance and care operations are maintained.
  
  
• Style Limited and recommended adhesive companies will only warrant floating, glue down or direct stick down installations with the recommended adhesive series.

• This warranty does not cover indentations, impact damage or scratches caused by sharp or heavy objects, grit sand or other abrasive materials, stains arising from negligence, accidents or abuse, fire, excessive heat, water damage, erosion, infestation, normal wear damage caused by pets, damage from spiked hell shoes, insufficient protection, misuse or improper alterations to the original manufacturer’s product.
  
  
• Failure to follow all the manufacturer’s specific installation instructions voids this warranty.
  
  
• Improper maintenance which includes the use of detergents, furniture dustings, sprays or any other cleaning maintenance products voids this warranty.
  
  
• Gloss reduction is not considered a finish defect. Defects to the finish must be readily visible and at least 10% of the product surface affected.
  
  
• This warranty does not cover colour variations.
  
  
• Gapping, cupping and crowning due to moisture ingress will not be warranted. Bamboo flooring will have a slight shrinkage and expansion under extreme atmospheric conditions.
  
  
• This warranty does not cover fading due to sunlight.
  
  
• This warranty does not cover damage as a result of water or any other liquid. It is recommended that spillages be cleaned immediately to preserver your floor.
  
  
• Final inspection of product quality is the installer and or owner’s responsibility. All floorings products should be inspected prior to installation. Careful examination should be made for colour, grade, finish and general quality before installing. If any material is not acceptable, immediately contact your supplier. Once the product has been installed, it is deemed to have been accepted by the purchaser. This warranty does not cover installed material.
  
  
• This warranty does not cover any incidental expense such as labour costs, installation, transport, travel and any other cost associated with the installation of the product.
  
  
• Installation is the responsibility of the client and is not covered under the warranty.
  
  
• No warranty applies to any product that has not been paid in full.
  
  
• This warranty will be void once the original finish has been altered or refinished.

• The original purchaser must notify the manufacturer or their agents in writing within 30 days of discovering the problem – claims must be within the warranty coverage period – a copy of the original invoice and receipt is required.
  
  
• Claims must include a description of the problem, a copy of the invoice to establish the date and cost and any additional information that can verify the claim.
  
  
• Rectification by Style Limited or their representative solely, is for prefinished products available to the customer. No attempt shall be made by the customer to refinish, repair or replace any material prior to inspection for this will void the warranty.
  
  
• Any claim is limited to the extent of the replacement of the floor on defective materials only. Any other incidental or additional expenses are not liable to Style Limited.